Resident engagement has long been a priority for the City of Burbank. Now, the City is taking another step forward with the launch of Hey Burbank powered by Saira Solutions, a new AI-powered virtual assistant and Voice Agent designed to provide residents with faster, easier access to city information. Available 24/7, Hey Burbank serves as a true virtual City Hall, giving residents a simple way to get answers to questions about city services, permits, meetings, regulations, an

Interacting with a city or county government should be straightforward. In practice, it often is not. Residents and businesses frequently encounter fragmented websites, unclear navigation, and inconsistent information across departments. The result is predictable: more calls, more emails, and more strain on staff resources. A different model is emerging—one centered on a single, simple interaction: ask a question and get a complete answer. A Simpler Front Door The core shift

Visit the Saira Solutions – EdgeSoft Booth # 506 at the California Building Officials (CALBO) 64th Annual Business Meeting. Sunday, April 12 – Thursday, April 16, 2026 Hyatt Regency Santa Clara 5101 Great America Pkwy | Santa Clara, CA 95054

Join the 2026 ICC LABC virtual general membership meeting and training session with guest speaker Shan Sunder. Empowering Local Governments with Technology Thursday, March 19, 10:30am – 12:30pm Pacific Time 1.5 CEU Credits This session will explore how artificial intelligence can support local governments in improving efficiency, customer service, and decision making. The presentation will discuss practical uses of AI in city operations, key implementation considerations, and