Resident engagement has long been a priority for the City of Burbank. Now, the City is taking another step forward with the launch of Hey Burbank powered by Saira Solutions, a new AI-powered virtual assistant and Voice Agent designed to provide residents with faster, easier access to city information. Available 24/7, Hey Burbank serves as a true virtual City Hall, giving residents a simple way to get answers to questions about city services, permits, meetings, regulations, an